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Client Director - Corporate Services

The Company:

Our Client, is a leading provider of Corporate Services with offices both here in Dublin & the Mid West.

This Client Director position would be responsible for managing a portfolio of corporate and multinational clients. The person will be bringing a high level of technical competence coupled with excellent interpersonal and client service skills to the role.

  • Responsible for the overall management of the output of the assigned accounting and administration team with primary focus being excellence in client service delivery on a timely and efficient basis
  • Liaise with clients, counterparties and advisers in respect of new and existing transactions, including coordination of all on-boarding and execution processes 
  • Ensure new clients being onboarded receive exceptional level of service from the team
  • Act as first point of contact for client and team members
  • Build and maintain great client relationships by providing best in class customer service, insight and deliverables, identifying and creating further opportunities to broaden client engagement
  • Act as director on client companies
  • Share market and client knowledge with team and act as a strong mentor to Client managers living and working within the company culture and core values
  • Provide guidance to team members in relation to day to day client queries and issues
  • Review of output from assigned team members, ensuring this is completed to a high standard
  • Ensure compliance by team members with internal requirements in relation to areas such as compliance and internal policies
  • Hold client review meetings with team members as appropriate
  • Review of work practises within the team to identify areas where greater efficiencies can be introduced
  • Responsible for creating a high-performance team by focusing on team development and training, satisfying work experiences and accountability for team results and performance
  • Responsible for all people management aspects for team members including monthly one to one and probation meetings, annual appraisal process, holiday approval, etc
  • Escalation of any issues in relation to client and/or team delivery to the directors
  • Undertake regular review of client profitability schedules in conjunction with team members
  • Ad hoc duties that may be assigned from time to time

The Candidate 

  • Qualified accountant (ACCA/ACA/CIMA)
  • At least 4 years experience, preferably in the corporate services industry or accounting practice
  • Financial services experience will be a significant advantage, ideally in structured finance and/or aircraft leasing
  • Direct people management experience preferable